Director of Case Management, TGP

Location: Brooklyn, NY

Department: The Guardianship Project

Type: Full Time

Min. Experience: Manager/Supervisor

The Vera Institute of Justice, founded in 1961, is an independent, non-partisan, nonprofit organization that combines expertise in research, technical assistance, and demonstration projects to assist leaders in government and civil society examine justice policy and practice, and improve the systems people rely on for justice and safety. Vera has offices in New York City, Washington, DC, Los Angeles, and New Orleans, and its projects and reform initiatives, typically conducted in partnership with local, state, or national officials, are located across the United States and around the world. Vera is an equal opportunity employer with a commitment to diversity in the workplace.

Vera seeks a Director of Case Management for The Guardianship Project, an innovative demonstration project established to provide model guardianship services to older adults and people with disabilities who have been adjudicated as incapacitated by the courts. Our team of lawyers, case managers, property and financial managers coordinates and oversees all aspects of clients’ care, and takes immediate action in the courts and community to address clients’ evolving needs. We routinely address challenging and emotionally charged issues such as end-of-life medical decision-making and protecting clients from physical and financial neglect and abuse.  We currently serve clients in Brooklyn, Manhattan, Queens and the Bronx.

We seek a dynamic, engaging leader who is passionate about working with older adults and people with disabilities, and whose vision will shape the case management program moving forward. The ideal candidate will have solid clinical knowledge and supervisory experience; be a proactive and creative problem solver; and demonstrated leadership in promoting the continued education and growth of their staff.  The Director of Case Management reports to the Program Director. In addition to the Program Director, the Director of Case Management works closely with the Director of Finance, the Supervising Attorney and their staffs.

This position is exempt. The Guardianship Project’s main office is located in the Kings County Criminal Court building in downtown Brooklyn.



The Director of Case Management is responsible for direct supervision of the case management team which includes a Deputy Director of Case Management, seven case managers and an anticipated cadre of social works students. The Case Management team works to maximize our clients’ independence and the quality of their lives by maintaining them in the least restrictive environment possible. The work of the Case Management department routinely includes the following:

  • Arranging for an array of services to address medical and social needs of individuals deemed incapacitated by the court;
  • Assessing clients and their homes;
  • Monitoring services through a minimum of monthly visits in nursing home, assisted living, group home, hospital, and community settings throughout the four boroughs;
  • Coordinating and participating in consultations with medical staff and sometimes the courts to decide routine and end-of-life medical care;
  • Applying for and maintaining government and private benefits for clients;
  • Maintaining contact with clients’ families.

The Director of Case Management will be responsible for the following duties:

  • Supervising a team consisting of a Deputy Director of Case Management, Case Managers, part-time staff, and student interns;
  • Creating the emergency on-call schedule for the case management department, and acting as the first point of contact for the assigned on-call case manager when emergencies arise on evenings and weekends;
  • Collaborating with the heads of the legal and finance departments to address agency-wide issues as part of the senior management team;
  • Establishing and maintaining contacts with outside agencies and vendors;
  • Staying abreast of trends and developments in the guardianship, social work, and elder care fields;
  • Keeping timely and detailed records;
  • Assisting in the collection of grant data;
  • Presenting information on The Guardianship Project and related issues to funders, in conferences, or in other contexts and settings;
  • Assisting the Director of The Guardianship Project as needed.



  • Masters degree in social work, LMSW,LCSW or LMHC is preferred;
  • SIFI certification preferred;
  • At least 5 years of direct supervisory experience;
  • Demonstrated interest in social justice for underserved populations;
  • Experience working with the elderly and/or people with developmental disabilities desirable;
  • Familiarity with public and private benefits available in NYC, with experience applying for and maintaining benefits strongly preferred;
  • Ability to work with a diverse population;
  • Strong written and oral communication skills;
  • Creativity, flexibility, patience, and follow-through;
  • Excellent organizational skills and ability to work in a team environment;
  • Bilingual English/Spanish preferred.



Competitive salary based on experience. Excellent benefits and ongoing educational opportunities are an additional plus.


How to apply

Please submit a resume, cover letter, and salary requirements. Only candidates with the above credentials will be considered. Online submission in PDF format is preferred.

However, if necessary, materials may be mailed or faxed to

ATTN: Human Resources / TGP Director of Case Management Recruitment

Vera Institute of Justice

233 Broadway, 12th Floor

New York, NY 10279

Fax: (212) 941-9407


Please use only one method (online, mail or fax) of submission.

No phone calls, please. Only applicants selected for interviews will be contacted.


Vera is an equal opportunity/affirmative action employer.  All qualified applicants will be considered for employment without unlawful discrimination based on race, color, creed, national origin, sex, age, disability, marital status, sexual orientation, military status, prior record of arrest or conviction, citizenship status, current employment status, or caregiver status.

Vera works to advance justice, particularly racial justice, in an increasingly multicultural country and globally connected world. We value diverse experiences, including with regard to educational background and justice system contact, and depend on a diverse staff to carry out our mission.


For more information about Vera and TGP’s work, please visit


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