Network Engineer

Location: New York, NY

Department: Information Technology

Type: Full Time

Min. Experience: Experienced

The Vera Institute of Justice, founded in 1961, is an independent, non-partisan, nonprofit organization that combines expertise in research, technical assistance, and demonstration projects to assist leaders in government and civil society examine justice policy and practice, and improve the systems people rely on for justice and safety. Vera has offices in New York City, Washington, DC, Los Angeles, and New Orleans, and its projects and reform initiatives, typically conducted in partnership with local, state, or national officials, are located across the United States and around the world. Vera is an equal opportunity employer with a commitment to diversity in the workplace.

The Information Technology Department ensures the stability and integrity of the institute’s in-house network infrastructure and services. The Network Engineer will install, configure, maintain and support the Institute’s network infrastructure, services and computer systems and will provide technical support to all staff in a host of ways. Reporting to Director of Information Technology and working closely with NY-based IT staff, the Network Engineer will have the following:

Responsibilities

  • Handle the maintenance, troubleshooting and updating of the network and security infrastructure, including tests and implementations of vendor security patches, and workarounds for un-patched security vulnerabilities
  • Handle the management and support of the company’s Smartphone & mobile device portfolio
  • Handle network/system administration duties including, but not limited to, installing, testing, configuring, monitoring, maintaining, supporting, and optimizing all network services, network hardware & printers, Wifi systems, user workstations, tape backups, laptops, software, and peripheral devices
  • Collaborate with our Internet providers to address any issues with Internet Connection
  • Assist with the troubleshooting of all issues related to VOIP phone systems along with Facilities staff before escalating to our phone carrier and shoretel provider
  • Create and maintain documentation as it relates to network configuration, network component inventory and related documentation and technical specification
  • Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry
  • Provide limited day-to-day technical support (level 1, 2 & 3)  via the Help Desk to employees working in institute offices, as well as remotely
  • Participle in the implementation of solutions for LAN based or cloud based projects across various offices
  • Facilitate Information Technology trainings, workshops & seminars as needed to Vera staff and IT orientations for new hires
  • Provide limited support of the in-house events and meetings that require audio/video services and web conferencing  and troubleshoot issues related to A/V systems before escalating to our AV company.

Qualifications

  • Bachelor’s degree in information technology, computer science or a related field required; Certifications in VMWARE, CCNA, MCSA, MCSE or MCP strongly desired;
  • Five to seven years’ experience with LAN/network design, implementation and network administration required;
  • Strong hands-on technical knowledge of VMWARE, IT security, Active Directory, Windows operating systems, Microsoft Office, Adobe applications, networking software & hardware, protocols (DHCP, DNS, VPN, TCP/IP, VOIP, etc.);  Microsoft Office 365 for business and MS SQL server.
  • Some experience in web conferencing, network switch & firewall configuration, wireless networks, email, smartphone, and PC imaging;
  • Excellent written & verbal communication and customer service skills.
  • Solid organizational skills including attention to detail and multi-tasking skills.

Schedule: Work will primarily be during the institute’s customary business hours, Monday through Friday, 9 a.m. to 5 p.m., however candidates may on occasion be required to work some nights and weekends.

Compensation:High 70K to Low 80K range based on experience; excellent benefits. 

 

Please use only one method (online, mail or fax) of submission.

No phone calls, please. Only applicants selected for interviews will be contacted.

 

Vera is an equal opportunity/affirmative action employer.  All qualified applicants will be considered for employment without unlawful discrimination based on race, color, creed, national origin, sex, age, disability, marital status, sexual orientation, military status, prior record of arrest or conviction, citizenship status or current employment status. 

 

Vera works to advance justice, particularly racial justice, in an increasingly multicultural country and globally connected world. We value diverse experiences, including with regard to educational background and justice system contact, and depend on a diverse staff to carry out our mission.

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